Privacy Policy

Effective date: January 1, 2024

Jamdrive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and use our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our ride‑sharing services worldwide.

1. Information We Collect

• Personal Information: Name, phone number, email address, payment details, driver’s license (for drivers).
• Location Data: Real‑time GPS data to enable rides, navigation, and safety features.
• Device Information: IP address, operating system, app version, and device identifiers.
• Usage Data: Ride history, preferences, ratings, and communications with drivers or support.
• Affiliate & Referral Data: Unique referral codes assigned to you, referral codes you use at registration, commission earnings and payout history, and information about referred users and their activity on the platform.
• Wallet Data: RevenueWallet balances, transaction history, withdrawal requests, payout method details, and related financial records.
• Fraud Prevention Data: IP addresses, device fingerprints, account creation patterns, referral patterns, and transaction metadata used to detect and prevent abuse of the Affiliate & Referral Program.
• Optional Data: Feedback, surveys, or promotional participation.

2. How We Use Your Information

• To provide and improve Jamdrive services.
• To process payments securely, including affiliate commissions and wallet transactions.
• To match riders with drivers and optimize routes.
• To enhance safety and fraud prevention.
• To administer the Affiliate & Referral Program, including tracking referrals, calculating commissions, and processing payouts.
• To detect, prevent, and investigate fraud, abuse, or gaming of the Affiliate & Referral Program.
• To communicate updates, promotions, and support.
• To comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Drivers and Riders: Limited data necessary to complete rides (e.g., name, pickup location).
• Service Providers: Payment processors including Stripe for payout processing, cloud hosting, customer support tools, fraud detection services.
• Payment Processors: To process affiliate payouts and wallet withdrawals, we share necessary information (name, email, payout amount) with our payment processing partners.
• Legal Authorities: When required by law or to protect rights, safety, or property.
• Business Transfers: In case of merger, acquisition, or sale of assets.

4. Global Data Transfers

As Jamdrive operates worldwide, your data may be transferred and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your information.

5. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, and dispute resolution. Afterward, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent for optional data uses.

To exercise these rights, contact us at privacy@jamdrive.com.

7. Security

We use encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we continuously update our safeguards.

8. Children’s Privacy

Jamdrive does not knowingly collect data from children under 13 (or the age required by local law). If we learn we have collected such data, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and on our website with the “Last Updated” date.

10. Contact Us