Overview
This quick-start guide covers the essential 5 steps to get your restaurant or store receiving orders on JamDrive. For the complete 13-step process with all verification details, see the Full Onboarding Guide.
Before You Start
Have these ready:
- Your email address
- Business name and TRN
- Bank account details
- 5-10 menu items with names and prices
- A logo image (square, 300x300px minimum)
- A few food photos (optional but recommended)
Create Your Account
Time: 2 minutes
- Go to merchant.jamdriveja.com
- Click "Sign Up"
- Fill in:
- Your email address
- Phone number
- Create a password (8+ characters)
- Click "Create Account"
- Check your email and click the verification link
- Log in to your merchant dashboard
Add Your Business Details
Time: 3 minutes
- In the onboarding wizard, click "Business Verification"
- Enter:
- Business name
- Business type (Restaurant, Grocery Store, etc.)
- TRN number
- Business address
- Click "Submit"
You can continue setting up while verification processes in the background.
Set Up Your Bank Account
Time: 2 minutes
- Click "Bank Details" in the onboarding wizard
- Enter:
- Bank name
- Account number
- Account holder name (must match your ID)
- Click "Save"
This is where your earnings will be deposited weekly.
Create Your Menu
Time: 5 minutes (for 5-10 items)
- Click "Menu Upload" in the onboarding wizard
- Create a category (e.g., "Main Menu", "Drinks")
- Add your first menu item:
- Name — e.g., "Jerk Chicken Plate"
- Description — Brief, appetizing description
- Price — In JMD (e.g., 1200)
- Photo — Upload a photo (optional but recommended)
- Repeat for all your items
- Click "Save Menu"
Quick menu tips:
- Start with your 5-10 most popular items
- Items with photos get 3x more orders
- Keep descriptions short and appetizing
- Price competitively — check similar restaurants on the app
Set Hours & Go Live
Time: 3 minutes
- Click "Business Hours" in the onboarding wizard
- Set your hours for each day
- Click "Save"
- Review your setup in the onboarding checklist
- Complete the Test Order step (a test order will be placed automatically)
- Once the test order is successful, you're LIVE!
Your restaurant is now visible to customers in the JamDrive app.
Total Time: ~15 Minutes
| Step | Time |
|---|---|
| Create account | 2 min |
| Business details | 3 min |
| Bank account | 2 min |
| Menu | 5 min |
| Hours & go live | 3 min |
| Total | ~15 min |
What Happens After Going Live
- Customers can find you in the JamDrive app
- Orders arrive in real-time on your dashboard
- You get paid weekly via Stripe to your bank account
- Verification completes in the background (1-2 days)
- Complete remaining steps at your own pace (photos, training, etc.)
Your First Orders: What to Do
- Enable notifications — Make sure your phone/tablet notifications are on
- Accept orders promptly — Quick acceptance = happy customers
- Prepare food carefully — Quality matters for reviews
- Hand off to driver — A driver will arrive to pick up the order
- Check your dashboard — Monitor order status and earnings
Quick Promo Tips
Share these codes with your customers to drive orders:
| Code | Offer | Share with |
|---|---|---|
WELCOMEJD | First ride FREE up to JMD 1,000 | New passengers |
FOODLAUNCH | 50% off first food order | New food customers |
SHIPFREE | First package FREE up to 5lbs | Package senders |
Need Help?
- Email: kemar@jamdriveja.com
- Phone: 876-JAM-DRIVE (526-3748)
- Merchant Support: support@jamdriveja.com
Want to Go Further?
- Full 13-Step Onboarding — Complete walkthrough of every step
- Stripe Connect Setup — Detailed payment setup
- Menu & Restaurant Setup — Optimize your listings