Merchant

Quick Start: 5 Steps to Go Live

Get receiving orders in under 15 minutes

Overview

This quick-start guide covers the essential 5 steps to get your restaurant or store receiving orders on JamDrive. For the complete 13-step process with all verification details, see the Full Onboarding Guide.

Before You Start

Have these ready:

1

Create Your Account

Time: 2 minutes

  1. Go to merchant.jamdriveja.com
  2. Click "Sign Up"
  3. Fill in:
    • Your email address
    • Phone number
    • Create a password (8+ characters)
  4. Click "Create Account"
  5. Check your email and click the verification link
  6. Log in to your merchant dashboard
Welcome! You'll see the onboarding wizard with your progress through the 13 steps.
2

Add Your Business Details

Time: 3 minutes

  1. In the onboarding wizard, click "Business Verification"
  2. Enter:
    • Business name
    • Business type (Restaurant, Grocery Store, etc.)
    • TRN number
    • Business address
  3. Click "Submit"

You can continue setting up while verification processes in the background.

Tip: Verification takes 1-2 business days, but you can complete all other steps while waiting.
3

Set Up Your Bank Account

Time: 2 minutes

  1. Click "Bank Details" in the onboarding wizard
  2. Enter:
    • Bank name
    • Account number
    • Account holder name (must match your ID)
  3. Click "Save"

This is where your earnings will be deposited weekly.

4

Create Your Menu

Time: 5 minutes (for 5-10 items)

  1. Click "Menu Upload" in the onboarding wizard
  2. Create a category (e.g., "Main Menu", "Drinks")
  3. Add your first menu item:
    • Name — e.g., "Jerk Chicken Plate"
    • Description — Brief, appetizing description
    • Price — In JMD (e.g., 1200)
    • Photo — Upload a photo (optional but recommended)
  4. Repeat for all your items
  5. Click "Save Menu"

Quick menu tips:

  • Start with your 5-10 most popular items
  • Items with photos get 3x more orders
  • Keep descriptions short and appetizing
  • Price competitively — check similar restaurants on the app
5

Set Hours & Go Live

Time: 3 minutes

  1. Click "Business Hours" in the onboarding wizard
  2. Set your hours for each day
  3. Click "Save"
  4. Review your setup in the onboarding checklist
  5. Complete the Test Order step (a test order will be placed automatically)
  6. Once the test order is successful, you're LIVE!

Your restaurant is now visible to customers in the JamDrive app.

Total Time: ~15 Minutes

StepTime
Create account2 min
Business details3 min
Bank account2 min
Menu5 min
Hours & go live3 min
Total~15 min

What Happens After Going Live

Your First Orders: What to Do

  1. Enable notifications — Make sure your phone/tablet notifications are on
  2. Accept orders promptly — Quick acceptance = happy customers
  3. Prepare food carefully — Quality matters for reviews
  4. Hand off to driver — A driver will arrive to pick up the order
  5. Check your dashboard — Monitor order status and earnings

Quick Promo Tips

Share these codes with your customers to drive orders:

CodeOfferShare with
WELCOMEJDFirst ride FREE up to JMD 1,000New passengers
FOODLAUNCH50% off first food orderNew food customers
SHIPFREEFirst package FREE up to 5lbsPackage senders

Need Help?

Want to Go Further?

Continue Learning

Full 13-Step Onboarding Stripe Connect Setup Menu & Restaurant Setup